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电话英语对话 道歉

2011-12-13 9:51:48 版主

电话英语对话   Apologizing 道歉

Sometimes it is necessary to tell someone bad news gently.

1.A: I’m afraid I spilled coffee on the tablecloth

.B: Oh, don’t worry about it.A: I want to apologize. Is there anything I can do?

B: Just forget about it. I never did like it anyway

.2.A: I’m really sorry, but I seem to have misplaced your scarf.

B: Oh, that’s all right.A: I’m very sorry. Can I get you another one?

B: No. Forget about it. It’s not important.

3.A: I’m sorry, but I can’t find the book you lent me.B: That’s OK.A: I really feel bad about it. Let me buy you a new one.B: No. Don’t be silly. I wouldn’t dream of letting you do that.

4.A: I feel terrible, but I’ve just broken your ashtray.B: It’s nothing to get upset about.A: I don’t know what to say. I’d like to replace it.B: No. It’s out of the question.

(10).Complaining 抱怨It’s a good idea to be as polite as possible even when complaining about something.‘

1.A: I wish you wouldn’t play the TV so loud.B: Sorry. Where you trying to sleep?A: Yes, And while I think of it, please ask when you want to borrow my records.B: I’m sorry. You’re right. I should have asked.

2.A: Do you think you could keep the noise down?B: I’m sorry. Am I keeping you awake?A: Yes. And another thing, would you mind not making long distance calls.B: I’m sorry. I thought you wouldn’t mind.

3.A: That radio’s pretty loud. Could you turn it down, please?B: Sorry. Was I disturbing you?A: Yes. And something else, please don’t borrow my clothes without asking.B: Sorry. I guess I wasn’t thinking. I won’t do it again.

4.A: You don’t have to play that record so loud, do you?B: I’m sorry. Has it been bothering you?A: Yes. And please ask me the next time you want to use something.B: I’m sorry. I meant to ask you.

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